Privacy Policy and Data Protection
Learn how Lunavora safeguards your personal information to keep your experience secure and transparent.
Types of Information We Collect
We collect personal and non-personal information to improve services and enhance user experience. This may include your name, contact details, browsing history, usage data, and interaction with our communications.
-
→Contact details such as name and email address
-
→IP address and browser data
-
→Device information and operating system details
-
→User interaction with site features
-
→Communications with our support team
We collect this information through forms, cookies, analytics tools, and your direct interactions with our site.
How We Use Your Information
Collected data allows us to customise content, improve website performance, communicate updates, process requests, and analyse trends for ongoing enhancement.
We never sell your information. Data is used for service delivery, user support, and security monitoring in compliance with Australian law.
Your Rights and Choices
As an Australian user, you may access, correct, or request deletion of your data. You can contact us for restrictions on certain processing activities.
Right of Access
You may request access to your personal information at any time.
Right to Rectification
You may ask us to correct inaccurate or incomplete data.
Right to Erasure
Request removal of your personal data in specific cases.
Right to Portability
Obtain and reuse your personal data in a usable format.
Sharing and Disclosure
Information may be shared with trusted third-party providers for technical, hosting, legal, or service purposes.
We only share relevant data necessary to deliver services, adhering to confidentiality and regulatory compliance.
Information Security Measures
We employ technical and organisational measures, including encryption and secure servers, to protect your data from unauthorised access, alteration, or loss.
Our security practices are reviewed regularly to maintain a strong privacy position.
How to Contact Us
Address: 265 King Street, Newcastle, NSW 2300 Australia
Phone: +61391512419
Email: content@lunavora.sbs